Osterman is the Nanyang Technological University (NTU) Professor of Human Resources and Management at MIT Sloan, as well as a member of the Department of Urban Planning. From July 2003 to June 2007, he served as deputy dean at the Sloan School. His research concerns changes in work organization within companies, career patterns and processes within firms, economic development, urban poverty, and public policy surrounding skills training and employment programs. Osterman has been a senior administrator of job training programs for the Commonwealth of Massachusetts and has consulted widely to government agencies, foundations, community groups, firms, and public interest organizations. In addition, he has written numerous academic journal articles and policy issue papers on topics such as labor market policy, the organization of work within firms, careers, job training programs, economic development, and anti-poverty programs.